Terms of service

Last updated: May 19, 2026

General Information

This website is operated by AB Gösta Hannells Fisksalteri under the brand name Röda Ulven (“Röda Ulven”, “we”, “us”, or “our”).

By accessing this website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply together with our:

Privacy Policy
Refund Policy
Shipping Policy

If you do not agree to these Terms, you must not use this website.

Eligibility

By placing an order through this website, you confirm that:

you are legally capable of entering into binding agreements; and
the information you provide is accurate and complete.

We reserve the right to refuse or cancel orders where reasonably justified.

Products and Availability

We strive to present products, colors, prints, descriptions, and sizes as accurately as possible. However, colors and appearance may vary slightly depending on screen settings and production variations.

All products are subject to availability.

We reserve the right to:

discontinue products;
limit quantities;
update product information or pricing;
correct errors or inaccuracies at any time.

Prices and Payment

All prices are displayed in SEK (Swedish Krona) and include VAT where applicable unless otherwise stated.

Shipping costs and any additional charges are shown at checkout before payment is completed.

Payments are securely processed through Shopify and third-party payment providers.

We reserve the right to cancel orders resulting from:

pricing errors;
technical issues;
suspected fraud;
unauthorized or illegal transactions.

If payment has already been captured for a canceled order, a refund will be issued using the original payment method.

Order Confirmation and Agreement

An order placed on this website constitutes an offer to purchase products from us.

A binding agreement is formed only when:

payment has been approved; and
an order confirmation has been sent by email.

We reserve the right to reject or cancel orders before shipment where reasonably justified.

Shipping and Delivery

Delivery estimates are provided for informational purposes only and are not guaranteed.

Delays may occur due to circumstances outside our reasonable control, including:

carrier delays;
customs handling;
high order volumes;
force majeure events.

Customers are responsible for providing accurate shipping information.

Risk and responsibility for the products transfer to the customer upon delivery in accordance with applicable consumer protection laws.

Further shipping information is available in our Shipping Policy.

Right of Withdrawal

Consumers within the EU have a statutory right of withdrawal of 14 days in accordance with applicable consumer protection legislation.

Exceptions to the right of withdrawal may apply for:

personalized products;
custom-made products;
sealed goods that are unsuitable for return for health or hygiene reasons once opened.

Additional information regarding returns, refunds, and exchanges is available in our Refund & Return Policy.

Intellectual Property

All content on this website, including but not limited to:

logos;
trademarks;
graphics;
product designs;
photographs;
text;
website layout;

is owned by or licensed to Röda Ulven and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written permission.

Prohibited Use

You may not use this website:

for unlawful or fraudulent purposes;
to violate applicable laws or regulations;
to infringe intellectual property rights;
to distribute malicious software or harmful code;
to interfere with the website’s functionality or security;
to scrape, crawl, or automatically extract website content without written permission.

We reserve the right to restrict or terminate access for users who violate these Terms.

User Content and Reviews

If you submit reviews, comments, photos, or other content to us, you grant Röda Ulven a non-exclusive, royalty-free right to use, reproduce, and publish such content for marketing and business purposes.

You are responsible for ensuring that submitted content:

does not violate any law;
does not infringe third-party rights;
is not offensive, misleading, or fraudulent.

We reserve the right to remove content at our discretion.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

third-party content;
external websites;
payment providers;
third-party policies or practices.

Use of third-party services is governed by the respective third party’s terms and conditions.

Limitation of Liability

Nothing in these Terms limits consumer rights under mandatory Swedish or EU consumer protection law.

To the maximum extent permitted by law, Röda Ulven shall not be liable for:

indirect or consequential losses;
loss of profits or revenue;
delays caused by third parties;
interruptions or technical issues outside our reasonable control.

Our total liability relating to any order shall not exceed the total amount paid for the relevant order.

Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted or error-free access.

The website and services are provided “as available” to the extent permitted by applicable law.

Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

natural disasters;
pandemics;
labor disputes;
governmental actions;
supply chain disruptions;
internet or infrastructure failures.

Changes to These Terms

We reserve the right to update these Terms at any time.

Updated Terms become effective upon publication on this website.

Governing Law

These Terms shall be governed by Swedish law.

Any dispute shall primarily be resolved through dialogue with the customer.

If a dispute cannot be resolved directly between us and the customer, Swedish consumers may contact the Swedish National Board for Consumer Disputes, Allmänna reklamationsnämnden (ARN).

We comply with applicable mandatory consumer protection legislation under Swedish and EU law.

Nothing in these Terms limits the customer’s statutory consumer rights.